AC
Alida C

1 reviews | Active since Oct 2012

24 Apr 2015, 12:31

Standard Bank = pathetic

On Tuesday the 21st of April I tried to transfer money from my cheque acc to my savings acc. the transaction could not be completed. I tried to draw the money then directly from my cheque acc and received a slip that my account has been suspended! I then phoned Standard Bank who said that and apparently my account said \no debits"with no reason the consultant did something on his pc and said I should try again. I then transferred R600 to my credit card acc and withdrew all the money in my cheque account because I got such a fright thinking that I would not have access to my money! the next day I went down to the bank to find out what was the cause and to make sure something like this does not happen again. The service consultant assured me that there is nothing on my account and it would not happen again.<br> Well it happened again. Today I cannot draw money"

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Replies (1)
Standard Bank
Standard Bank's reply28 Apr 2015, 11:17
Official
Hello Aclem,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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