Standard Bank passing the buck on my query!

Frustrated with Standard Bank sending me from pillar to post. I spoke to 4 consultants already (ref # below).<br> I have a VAF debit order that runs off on 25th of every month. Standard Bank debited my account on the 26/03 & credited back the amount on the same day, essentially meaning my VAF account is not paid. All of the above consultants couldn't explain why. Next thing my account will default and I will have issues applying for finance in the future when it's standard bank that's not taking their money due from my account.<br> VAF is saying my account is up to date, Sharon from card division says the transaction reflect that the money was debited and credited back to my account again on the same day. I even received a my updates sms verifying that the money I had paid was credited back. Note, the funds did not bounce as I had funds available and still have them even now. How inconsistent can you get as a bank with customer's accounts? <br> <br> This year already I app**** for a bond with Standard Bank and it was declined with reason saying I have defaults on my account and then they go and do this? Absolutely horrid.<br> <br> Ref # 29/03/2016<br> Nonhlanhla<br> 10:37 a.m.<br> <br> # Sharon<br> 29/03/2016<br> 11:11 a.m.