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fundiswa Z

1 reviews | Active since Jul 2013

06 Sept 2018, 12:33

Standard bank Parktown

So the Parktown branch has been refurbished but the services remains stale as ever. I lost my bank card and i was told due to the FICA i can't be issued a new one until i FICA, ok. i got my MTN statement and went back to the bank. This time i'm told my statement has no issue date. like i'm suppose to march to MTN and tell them how to print their statements. Above all this is just a simple waste of my time, as a result i will definately be removing myself from this lousy bank.

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Replies (1)
Standard Bank
Standard Bank's reply07 Sept 2018, 08:44
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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