RT
Richard T
1 reviews | Active since Mar 2009
11 Mar 2024, 11:54
Standard Bank own Goal!
There is a SuperSpar in our area, and most of the banks have an ATM inside. Some time ago the Standard Bank ATM was there also. Then suddenly the Standard Bank ATM was removed it space was boarded up, leaving the other ATM's for customers. So I asked the Spar owner the reason: he rep**** that the Standard Bank were not willing to pay to keep their ATM there. The Standard Bank said they would be happy to keep their ATM on the premises but outside the shop. The owner refused saying that he did not want the possibility of his customers being vulnerable to would-be *******, so he refused. So there is a Standard Bank ATM no longer in the area. Well done Standard Bank - another own goal?
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Replies (3)
Standard Bank's replyOfficial
11 Mar 2024, 11:59Dear Richard,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Mar 2024, 11:59
Official
Dear Richard,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
RT
Richard T's updateReviewer Update
11 Mar 2024, 13:11Dear Standard Bank - that is precisely what you have NOT done !
" Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service . . . "
There are many, many elderly grey headed people here who are so vulnerable to being relieved of their cash, and inside the Spar adds to the safety of these fathers and mothers of our South Africa.
" Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service . . . "
There are many, many elderly grey headed people here who are so vulnerable to being relieved of their cash, and inside the Spar adds to the safety of these fathers and mothers of our South Africa.
RT
Richard T's update11 Mar 2024, 13:11
Reviewer Update
Dear Standard Bank - that is precisely what you have NOT done !
" Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service . . . "
There are many, many elderly grey headed people here who are so vulnerable to being relieved of their cash, and inside the Spar adds to the safety of these fathers and mothers of our South Africa.
" Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service . . . "
There are many, many elderly grey headed people here who are so vulnerable to being relieved of their cash, and inside the Spar adds to the safety of these fathers and mothers of our South Africa.
Standard Bank's replyOfficial
13 Mar 2024, 09:30Dear Richard,
We would like to thank you for bring this matter to our attention and allowing the team to investigate and provide feedback.
We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for bring this matter to our attention and allowing the team to investigate and provide feedback.
We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Mar 2024, 09:30
Official
Dear Richard,
We would like to thank you for bring this matter to our attention and allowing the team to investigate and provide feedback.
We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for bring this matter to our attention and allowing the team to investigate and provide feedback.
We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***