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zizwe N

1 reviews | Active since Sept 2011

05 Nov 2019, 14:13

Standard bank out to destoy the poor

Yesterday when I was watching tv and saw advert from Standard bank I was disgusted as this is the same bank working with goons in black suits destroying my life. When I started working for TVET college I earned both salary and benefit as I was under contract. Then qualified for a loan with Standard bank. The loan was well paid. When DHET decided to absorb us as full time employees all benefits went into savings instead of monthly payout. In short my salary was R7500 short. That created a big crisis in my life as I started to fall short with my accounts including Standard Bank's and home support. The judgement was listed on standard bank and others. Luckily I have been able to clear other banks as there are no concerning issues. With Standard bank I have contacted people initiated judgement and told that my account was closed and advised to contact Standard bank. Then Standard bank tells me they have sold my account to another. Contact details were given and to my surprise I was told that the money owed went up to R84000 which is completely different from the judgment of R57000. Now from last week I have forwarded a request for account statement from Standard bank friends and told that It will be given during the course of this week. How long do you need to give out account statement if you are able to tell the balance? Do they need to mend something? Standard bank have sold me despite knowing to his goons in black suits. This information is needed to request investigation firstly by Standard bank before bank Ombuds. I can understand why they call themselves Standard bank because they have no new additional features as they don't adopt changes. You sign contract with them as they claim good service and caring but once your life take an unexpected turn they dump you like dirt. That what ****ed me off yesterday when seeing their advert as they are tricking people. We all have ups and downs in life and remember that you need to associated yourself with those who help you during those bad times not people who sells you to the unknown. Standard bank is a conservatives bank with a focus of making money out of the poor not upliftment.

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Replies (2)
Standard Bank
Standard Bank's reply06 Nov 2019, 03:59
Official
Hello Zizwe
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Nov 2019, 14:42
Official
Dear zizwe Kenneth

Thank you once again for posting your comments.

This matter has been responded to from our executive complaints desk.

Kind regards

Complaint Resolution Centre
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