EM
Enrico M

1 reviews | Active since Sept 2015

06 Mar 2023, 10:46

Standard Bank Oudtshoorn is a joke

Standard Bank Oudtshoorn is a joke! Opens only at 9 am, and when you get in there is no one on their posts to assist, 10 minutes past 9 more employees stroll in as if they only start at 10 or something. This bank needs proper management! If I could give a minus-star rating I would! Been banking with Standard Bank for 18 years, and since the move to the new building, they are just going backwards. Think it's time to move banks.

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Replies (2)
Standard Bank
Standard Bank's reply06 Mar 2023, 10:49
Official
Dear Enrico Marais

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply07 Mar 2023, 10:44
Official
Good day Mr. Marais

Thank you for taking our call, we would like to thank you for giving us the opportunity to resolve your matter. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team ***