RM
Rihanle M
1 reviews | Active since Nov 2019
19 Aug 2021, 20:57
Standard Bank - ordering cards but never receiving it
Day to day banking is one thing, but when it comes to *****, ordering new cards and never receiving the cards, and then those cards being used for fresh *****, one would expect your bank to take things more seriously. After trying to call the call center a few times to enquire about the location of the second set of cards, and also sending emails requesting SBSA contact me, I've given up. I suppose I'll have to visit the branch to get the matter resolved.
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Standard Bank's replyOfficial
20 Aug 2021, 00:47 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply20 Aug 2021, 00:47
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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