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Thapelo M

1 reviews | Active since Apr 2024

05 May 2025, 13:34

Standard bank oppressor of black people

Hello Peter I used to receive money from my partner from London (UK) with standard bank inwards so last week my partner send R24 200 which I supposed to pay her mortgage and other bills for her because I stay in her farm. So I tried to accept the money via app and internet banking but it doesn’t allow me to, I wrote them lot of emails but no response and even went to the branch but still they can’t help me but they don’t give me a reason why they don’t release my money no one is calling me. Why always banks treat black people like this?

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Replies (5)
Standard Bank
Standard Bank's reply05 May 2025, 15:04
Official
 Dear Thapelo M, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 May 2025, 16:37
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
TM
Thapelo M's update05 May 2025, 16:46
Reviewer Update
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Standard Bank
Standard Bank's reply05 May 2025, 17:15
Official
Thank you for the response.

We will let our team know.  

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 May 2025, 13:31
Official
Dear Thapelo, 

Thank you for giving us the opportunity to address your matter. 

We are pleased that we were able to assist you. 

Should you require any further assistance, please do not hesitate to reach out to us. 

We are always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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