Standard bank operating like ****s

I made an enquiry regarding my progress payment to finalize my project after 3 months of unprecedented delays from the Bank. Now am being told about procedures that are not on the Waiver of Lien conditions signed by the builder and myself. Procedures that no one at the bank even mentioned, but see the need to mention them when everything has been signed and registered. After four months of endless follows ups with no one calling me to say where the process is and what is required I had to call ALL THE TIME AND NOW AM BEING TOLD ABOUT UNDOCUMENTED PROCEDURES, PROCEDURES THAT NO ONE SAW TO MENTION WHEN I WAS BUSY WITH THE APPLICATION NOW THIS WHOLE THING IS LIKE AN ALBATROSS.

1. The Standard Bank makes no mention as to if there are any alterations made to the actual building then they should be sent for approval to the municipality before submitted to them for progress payment. 2. Am seating here thinking of the things changed alterations made due to the fact that the builder says they taking space and money for nothing. Do these now also have to be sent to the municipality to change since the Bank will note it as a change of the original plan. Where else if this was mentioned to me I wouldn’t have bothered to apply to the bank cause the municipality is a tedious process. 3. These alterations are not changing the SABS/SANS of the building. Which if they are to be submitted to the municipality it might take 6+ months to get them approved and that's if the municipality approves them. Meaning now the building project will be pushed to a delay of +/- 9months. 4. Mind you I have started building in June and have been waiting for the bank for 4 months now to conclude the process. 5. I have bought an All Risk Insurance required by the bank which is running against time cause it is valid for 4 months (November). Paid lawyers from the bank to register everything not even them did they mention the “clause” 6. I have to make follow-ups all the time with no1 calling me to let me know how far home is the process what is required. 7. Truth be told I am tired and just need this process to be done. If the bank does not want to give the progress repayments they should just say so and not held me up by mentioning procedures that were not mentioned when I made the application cause what’s happening now it’s just ****gery. 8. What else will you want in the name of procedures that get mentioned when legal documents have been signed and not even document to me as a client.