SS
Santosh S

1 reviews | Active since Mar 2009

07 Jan 2016, 15:46

STANDARD BANK - ONLY WANT YOUR MONEY

2 Incidents - same problem - ignored with a very bad attitude. Today our good fortune is that calls are recorded if evidence is required.<br> I insist that my credit card statements are posted to me. In Nov I did not receive my statement. I called the 0861 number and got my balance via an electronic system. not happy I e-mailed the card division on the 12/12/2015 with my complaint and received a reply that I would be attended to within 48 hours.<br> I emailed them back on the 21/12/2015 stating I received no response. This, to date has been ignored.<br> <br> Now I have not received the Dec statement - I call the number and get to talk to a human, Mandy Ndlaiu. She is totally rude, refuses to listen to my problem &amp

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Replies (1)
Standard Bank
Standard Bank's reply08 Jan 2016, 13:45
Official
Hello Santz,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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