DJ
DEON J

1 reviews | Active since Aug 2016

16 Nov 2019, 14:01

Standard bank only for the rich and wealthy

My mother passed away therefore I needed to pen a late estate account. Being a Standard bank client I tried opening this account with Standard Bank just to be told that they ARE NOT WILLING TO HELP.

Their reason: “It is going to be a too small amount and therefore won't be worth our wile. Our minimum amount acceptable is R250 000.oo to open such an account”

My question is: "How many south Africans have such large estates?" My mom in-law’s estate was only worth something like R85 000.oo. This leaves me with the conclusion that Standard bank is only available for the rich and wealthy and is out here to only MAKE MONEY and not to render a service at a reasonable cost!!! A big BOOOO to Standard bank

ABSA bank in opposition thereto immediately opened this account for me with the greatest of help, service and kindness. A big THANK YOU to Absa Bank.

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Replies (2)
Standard Bank
Standard Bank's reply17 Nov 2019, 07:55
Official
Hello Deon, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Nov 2019, 10:44
Official
Dear DEON JOUBERT

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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