Standard Bank Online the WORST

I want to register my dissatisfaction with Standard Bank's Internet Banking service. The reason that I moved to Standard Bank was because of their very good internet banking service. Sadly this has now deteriorated to the point where their service is arguably the very worst in the country. Their service is either faulty in some aspect or the other, or it doesn't work at all. I have attempted to download my credit card statement and this is out of service at the moment. What makes things so much worse is that they advertise all over their website and the banking app that their service is so easy that anyone can use it - well that is patently untrue as the system fails to deliver when you need it to. Something has gone wrong since they introduced their mobile app and it seems that Standard Bank cannot get it resolved. My patience is wearing thin with this organization. Frankly Standard Bank do not seem to care - their call centre is a joke and their response is typical of the fat cat bank - they actually seem to despise their customers given the way that they treat us. Standard Bank - either get your act together or you are going to suffer.