IS
ILSE S
1 reviews | Active since Mar 2013
21 Feb 2015, 11:18
STANDARD BANK ONLINE STUDENT LOAN APPLICATION
For 2012, 2013 and 2014 we app**** at our local branch in George and the loan was finalised within 5 working days. Fast and very efficient service received. For 2015, we app**** \online"as this is the new procedure to follow. We app**** on the 13th January 2015 and the application is still not finalised. UCT fees had to be paid on the 6th February. Fortunately family have assisted us with financial assistance. Online application may have improved efficiencies at corporate level"
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Standard Bank's replyOfficial
23 Feb 2015, 10:25Hello ANDREA2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply23 Feb 2015, 10:25
Official
Hello ANDREA2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***