FvdM
Ferdie van der Merwe
1 reviews | Active since Sept 2016
27 Apr 2021, 09:00
STANDARD BANK ONLINE SIGN IN SUCKS
Battled to sign in for online banking. Upon telephonic enquiry, I was told that if I am using Chrome, I have to clear browsing data. Why? When I wanted to lodge a complaint online, the system would not take the complanit without my ID No. I refused, so could not submit my complaint.
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Standard Bank's replyOfficial
28 Apr 2021, 00:12Hello Ferdie van der Merwe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Apr 2021, 00:12
Official
Hello Ferdie van der Merwe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***