KS
Kobus S
1 reviews | Active since May 2020
08 May 2020, 11:19
Standard Bank Online Share Trading Department is PATHETIC !!!!!
I have been struggling for 4 weeks for Standard Bank to activate my Online Trading Account with no success. *** is the only way of communication and there is no response, call centre is off due to Covid-19. I can not believe this Pathetic service, well NO service at all. Seriously ***,and you call yourself a BANK.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
08 May 2020, 16:30Dear Kobus Swanepoel
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply08 May 2020, 16:30
Official
Dear Kobus Swanepoel
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***