MK
Mare K
1 reviews | Active since Jul 2013
16 Apr 2015, 15:47
Standard Bank Online Security SUCKS!
So I' busy buying a car and need to transfer a big deposit amount. So I went to the branch to increase my limit. All good. On the day of the payment they block my account and I can't do the payment before I go into a branch. Now let me also say that I only have 1 hour a day to pop in quickly but the Garden Centre Bank lines are so ridiculously long since their is only 2 people working on a 4-5 counter over lunch. Now after sacrificing many hours before to prevent this transaction from not going through they thought it would be funny to block their own users from using their own internet banking. Common Standard Bank. Sort out your online security. IT DOESNT WORK!!!
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Replies (1)Standard Bank's replyOfficial
17 Apr 2015, 08:29Hello DesignMK,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Apr 2015, 08:29
Official
Hello DesignMK,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
