MS
MARC S
1 reviews | Active since Mar 2014
10 Nov 2020, 23:14
STANDARD BANK ONLINE PROBLEMS
On 5 November 2020, I wrote a review about Standard Bank's online platform and that I cannot add a beneficiary and do once off payments.
On 10 November 2020, Standard Bank informed me that the problems were fixed.
The problems have NOT been fixed.
Standard Bank's conduct is shameful.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Nov 2020, 04:52Dear Marc
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply11 Nov 2020, 04:52
Official
Dear Marc
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
11 Nov 2020, 10:37Dear MARC
Thank you once again for posting your comments.
We refer to your previous review and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
We refer to your previous review and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply11 Nov 2020, 10:37
Official
Dear MARC
Thank you once again for posting your comments.
We refer to your previous review and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***