1 reviews | Active since Sept 2013
Standard Bank Online for Business
This relates to the Online for Business Banking. I have been unable to use the mobile app for 3 weeks now. I have called the support number on 3 different occasions, have been on call waiting for an hour, 1 dropped call, and 2 "I'll call you back later" (still waiting) and have probably spend an 1hr following the support staff's various suggestions without any progress. The last support person advised me their developers are struggling to fix the app. Bottom line is they force updates and then we as consumers are unable to perform our activities. Today their website app failed to complete the transfer of money between accounts resulting in ME having to pay penalties. Standard Bank's service is rapidly declining (This applies to both my personal and business accounts with them).
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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