Standard Bank Online Banking Problems and inability to fix ****

Standard Bank thought it would be a good idea to work on the internet banking app platforms for some reason. It is no secret that the result is that it was not executed well. We have been trying for 2 days no to gain access to online banking. Apparently one must use the ***line for assistance, but they cant help either. I know I will get the usual and standard " Dear ***, We value your ...." - bull**** message but no actual help or updates.

If Standard Bank could at least keep us up to date. It is unacceptable that we only hear "Sorry, we are working on the problem". This is the standard of service one can expect from our government. I am very disappointed. If my problems are not solved today, I moving my business banking to where it should have been. I thought I'd give Standard Bank a go, but it was a mistake.