1 reviews | Active since Mar 2014
Standard Bank online banking platform is pathetic
I am a client of Standard Bank. On 5 and 10 November 2020 I wrote reviews about this bank (which were, of course, negative). The Standard Bank online banking platform would not permit the adding of beneficiaries and the once-off payment of beneficiaries.
Today I tried to make a payment to a listed beneficiary. That payment has to be made today. The Standard Bank online banking platform would not permit this. Their excuse? They are working on the problem!! It's laughable.
Obviously, the Standard Bank have problems with their online banking platform. They don't inform their clients of this. The public should be made aware of Standard Bank's inefficiency and pathetic state of their online banking platform.
Why have a bank that is pathetic? And has poor client relationships?
Thank you for posting your comment.
***
***
Thank you for posting your comment.
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***