RR
Raymond R
1 reviews | Active since Jul 2022
14 Aug 2023, 14:03
Standard Bank Online Banking Not Safe
Standard Bank - South Africa, I am absolutely appalled by the service we get from you. More than a month ago, our accounts were hacked. A large sum of money was ******. To date we have not heard a single word from you. People beware your money is not safe at Standard Bank. #StandardBank
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
14 Aug 2023, 14:09Hi Raymond
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Aug 2023, 14:09
Official
Hi Raymond
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Aug 2023, 07:34Dear Raymond
Thank you for getting back to us.
We will request our team to be in touch with you.
Have a great day further.
Thank you for getting back to us.
We will request our team to be in touch with you.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Aug 2023, 07:34
Official
Dear Raymond
Thank you for getting back to us.
We will request our team to be in touch with you.
Have a great day further.
Thank you for getting back to us.
We will request our team to be in touch with you.
Have a great day further.
Kind Regards
Standard Bank Hello Peter Team
***
RR
Raymond R's updateReviewer Update
21 Aug 2023, 09:32Just as I thought Standard Bank, all promises and no action. It's been a week since my review, I received a single phone call and then nothing gets done.
Standard Bank is all about lip service, I am still a large amount of money out of pocket and Standard Bank just keep saying they are investigating it. It has been 6 weeks since I logged a ***** case and NOTHING.
Standard Bank is all about lip service, I am still a large amount of money out of pocket and Standard Bank just keep saying they are investigating it. It has been 6 weeks since I logged a ***** case and NOTHING.
RR
Raymond R's update21 Aug 2023, 09:32
Reviewer Update
Just as I thought Standard Bank, all promises and no action. It's been a week since my review, I received a single phone call and then nothing gets done.
Standard Bank is all about lip service, I am still a large amount of money out of pocket and Standard Bank just keep saying they are investigating it. It has been 6 weeks since I logged a ***** case and NOTHING.
Standard Bank is all about lip service, I am still a large amount of money out of pocket and Standard Bank just keep saying they are investigating it. It has been 6 weeks since I logged a ***** case and NOTHING.
Standard Bank's replyOfficial
21 Aug 2023, 12:15Hello Raymond
We truly regret the delay in getting this matter resolved. We have requested the team to provide you with an urgent update.
We truly regret the delay in getting this matter resolved. We have requested the team to provide you with an urgent update.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply21 Aug 2023, 12:15
Official
Hello Raymond
We truly regret the delay in getting this matter resolved. We have requested the team to provide you with an urgent update.
We truly regret the delay in getting this matter resolved. We have requested the team to provide you with an urgent update.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
25 Aug 2023, 10:02Hi Raymond
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Aug 2023, 10:02
Official
Hi Raymond
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
28 Aug 2023, 12:15Hi Raymond
We apologise for the delay getting back to you.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Aug 2023, 12:15
Official
Hi Raymond
We apologise for the delay getting back to you.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***