Standard Bank online banking
Standard Bank have changed their whole online banking system. Now one can no longer set up future dated payments. I want to pay creditors at the end of the month (when I will be on holiday). Cannot do it!
The new statement has dr and cr in the same column with only a tiny + or - to distinguish between them. Very hard to see in bad light!
The reason for the change was complaints about the log-in. Why not change just that instead of the whole thing?
Standard Bank you are a financial institution yet totally inefficient in financial terms!!!
Dear Eileen Mackintosh
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Dear Eileen Mackintosh
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
Dear Eileen Mackintosh
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Eileen Mackintosh
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***