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shailendra G

1 reviews | Active since Nov 2012

05 Jan 2026, 15:59

Standard bank online account opening process does not work !

Both my teens have app**** for MyMo accounts online. This was on Saturday aftenoon. Between then and now , only one them has received an account. However the cell number that is used for OTP's is incorrect . In order to change this I need to go to the bank ! Seems like this bank is not ready to compete with others when taking on new clients via apps. What a waste of time trying to get this done.

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Replies (1)
Standard Bank
Standard Bank's reply05 Jan 2026, 16:23
Official
Dear Shailendra, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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