Standard Bank offline banking
Online banking offline without any communication to clients. Started this morning early and it is now 16H00 with still no banking. I hope Standard Bank pays the fines for SARS Provisional Tax. Just think it could be managed more professionally by proactively communicating with their clients and informing them via email/SMS that they are attending to the problem instead of clients trying to get through on the helpline. Why they decided to change the previous format is beyond me and obviously this system was not well tested.
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***