Standard bank offers no client service

<p>I have been a client of standard bank for 10years now. I got appointed a personal broker (what a laugh). On Friday ***** was commited on my account, i reported this within 20min. The person on the other side assisted me, and assured me even though i have do not have sufficient funds in my account, my debit orders would still go off. I phone this morning to get hold of my ''personal banker'' - no answer. I write an email to her, flag it as high important, i am still waiting for a phone call or a reply. POOR!!!! </p> <p> </p> <p>THEN i call the call centre again, get transferred from pillar to post, and i get told i need to arrange with everyone that goes off on debit order to make a payment arrangement, as Standard bank will charge me if my account goes into the minus. </p> <p> </p> <p>AND the best is, someone commits ********** transactions on my account, and i have to pay for a new temporary card, that gets linked. when i need to do an EFT, I HAVE NO BENEFICIARIES!!! </p> <p> </p> <p>I am disgusted to say the least!!!! and i get told they are monitoring my account.... like what the frikkadel man. This is them investigating, by monitoring my account to see if the ********** transactions gets approved. GOOD GOING! How about reversing those? Does this not make more sence? </p> <p> </p> <p>Welcome to being a Prestige Banker at STANDARD BANK!! </p>