Standard Bank O' Standard Bank, wherefore art thou?

Dear Peter

For the purposes of reminding those who have not read my previous e-mails spread over the last 1 year and 3 months I repeat my problem.

I have been struggling to get anyone in Standard Bank to handle my credit ***** of November 2018. The only thing that EVER happens from their side (every time since 2018) is the sending of an e-mail with the following words, and I quote from the last one I received after my "Hello Peter", of Feb 2020: "

"Tue, Feb 4, 8:39 AM to me

Good morning Mr Lubbe

Please accept my apology for the delay in resolving this matter.

The matter has been escalated to my manager and she is now sorting this out with the ***** department.

I will follow up with her just now as she is currently in a meeting.

I trust this response is in order.

Kind regards"

Dear Mr. C, that is the person in charge of the Hello Peter complaints at Standard Bank HQ,

Please ask the CEO of the bank to write the next response to me as I cannot trust anyone else to handle the matter or get back to me. I doubt if you have a manager, the Credit ***** Manager exist or that there is anyone else but you on the island from where you handle the bank's credit ***** business.

kindest regards

PS: I advise that you seek other employment sooner rather than later. It seems that everyone else has already left.