Standard bank now has late transactions

Item: Standard Bank
Rating: 1
Author: nolo P

Standard bank after being with the bank for the past 7 yrs now when transactions are made they lock under outstanding authorizations for a cheque card, when I called they told me that's how the systems works depends when the person you bought items banks, like really this was not the case 7 yes ago, transactions are late by 2 days which affects ur perception of how much you left with in your account. I'm leaving this bank.

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Replies (1)

Standard Bank's replyOfficial

03 Dec 2018, 02:57

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply03 Dec 2018, 02:57

Official