jE
john E
1 reviews | Active since Feb 2015
25 Feb 2015, 08:09
STANDARD BANK NOW FEELS THEY CAN LECTURE YOU!!!!!!
I have used my app for the last few months since opening the account to see payments due etc. I have never missed a payment on my blue bean card and in most cases have paid more then installment due. This morning i get a call to say i am overdrawn and was subsequently interrogated as to why. I explained to the \ call centre agent"that there was funds available the day before and that if i was overdrawn it was my bank charges that had pushed me over limit"
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Replies (1)Standard Bank's replyOfficial
25 Feb 2015, 10:27Hello averagejoe187,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Feb 2015, 10:27
Official
Hello averagejoe187,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
