1 reviews | Active since Jul 2011
Standard Bank - Not worth the effort
My student achiever account was charged a monthly management fee of R100. At what point was this communicated with me? I contacted the call centre and I was told to go into a bank. You take money from me without justification and make it difficult for me to get answers.
Even if my account doesn't classify for student achiever call me or send an email. Or migrate me to the next level but don't take it onto yourself to take my money.
So done with Standard bank.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***