MF
MARISKA F

1 reviews | Active since Jul 2016

06 Sept 2018, 09:12

STANDARD BANK - NOT UPDATING ITC REPORTS

after numerous phone calls, e-mails and trying to get Standard bank to update my itc report with the 4 major bureau's for accounts that has been settled and closed in full, it still has not yet been done (REF: ********** 420 & ********** 075) when you call them the put you through from one person to another and still no one can sort the problem.

0
Replies (2)
Standard Bank
Standard Bank's reply06 Sept 2018, 10:31
Official

Good Day

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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*** (fax)
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MF
MARISKA F's update11 Sept 2018, 07:47
Reviewer Update
Issue has been resolved. thank you