CR
Cobus R

1 reviews | Active since Aug 2020

25 Aug 2020, 11:04

Standard Bank: Not the bank for help during COVID

Standard bank - not the bank to assist you during the difficult time. And when asked for the complaint number they ignore you. How is this good service? We have been batteling to try and get assistance for my elderly grandmother that was in ICU and is currently in a Rehab center. If this is Standard Banks Standard I would be ashamed to be one of their employees.

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Replies (2)
Standard Bank
Standard Bank's reply25 Aug 2020, 16:06
Official
Dear Cobus

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply11 Sept 2020, 10:07
Official
Hello Cobus

Thank you for bringing your concerns to our attention. 

Am email has sent to you requesting further details. 

Awaiting your response.

Complaint Resolution Centre 
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