CS
Christopher S
1 reviews | Active since Jul 2018
23 May 2020, 08:49
Standard Bank, not so up to standard service
I am waiting for a month now for feedback from you, the 24th of April I contacted you, via telephone to which I was referred to an email address, then this week I emailed to two separate email addresses as a follow up and request for feedback, but nothing once again...
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Replies (2)
Standard Bank's replyOfficial
24 May 2020, 03:14Hello Christopher
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply24 May 2020, 03:14
Official
Hello Christopher
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
***
Standard Bank's replyOfficial
29 May 2020, 13:52Dear Christopher
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply29 May 2020, 13:52
Official
Dear Christopher
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
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Complaint Resolution Centre
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