Standard bank not so Standard experience

Item: Standard Bank
Rating: 1
Author: Onke M

I have been asking them for a refund since the 10th of June for a paid up vehicle. I have been sent from Pillar to Post with no feedback from them. I have been to their Branch at Centurion Mall twice, been on a 30 minute call which I made from cell, I have sent emails and just thought I would share My regretful experience

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

14 Jul 2025, 07:09

Good Morning Onke

Thank you for bringing this issue to our attention.

We have noted your concerns raised and we will follow up with the relevant team.

Please be on the look for further communication.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply14 Jul 2025, 07:09

Official

Onke M's updateReviewer Update

17 Jul 2025, 19:57

Thank you Standard bank for your response and resolving my issue.

Much appreciated

Warm Regards,
Onke Mtsiba

Onke M's update17 Jul 2025, 19:57

Reviewer Update

Thank you Standard bank for your response and resolving my issue.

Much appreciated

Warm Regards,
Onke Mtsiba

Standard Bank's replyOfficial

18 Jul 2025, 07:37

Dear Onka

Thank you so much for your rating and your kind words.

We have sent your compliment to the relevant department so they can celebrate their win.

We appreciate you taking the time to share your excellent experience with us.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply18 Jul 2025, 07:37

Official