1 reviews | Active since Jul 2011
Standard bank not safe as people debit our accounts without authorisation
Dear Peter
I am not happy with standard bank. On the 6th of January 2025, AVIS did an unauthorised debit of R12, 281.43 and R24,275.22 from my cheque account. On the 13th of January, Avis did another unauthorised debit of R24, 275.22 from my account even though i had replaced the cheque card that they used to debit on the 6th. I replaced the cheque card so that my account will not be debited with unauthorised transactions but to my surprise my account got debited through an old cheque card. I have been following up with standard bank and its almost a month now and i have not received my refund. The two debits on my account on the 6th of January 2025 they still reflect " outstanding card authorisation" I need my money back. This is very bad banking practice
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist
Kindest regards,
Standard Bank Hello Peter Team
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