LH
LR H

1 reviews | Active since Jul 2019

11 Jul 2019, 09:40

Standard Bank not reversing moneys paid into wrong account

I have started a company (Pty) Ltd about 2 years ago and opened a bank account with Standard Bank, which Standard Bank gladly opened for me, the problem is that my Dad also had a account with Standard Bank, which I used a very similar name as to my Dads business name, but also he was a cc and I am a (Pty) Ltd which totally a different entity as to my Dads business. My Dads company had a lot of problems and he was forced to close his business down, which he is not trading anymore and because of all the stress he decided to leave me and go and look for a job elsewhere. I then decided because I worked in his business that I could do the same as what he was doing and went to customers which excepted me very well in the market place and also went to suppliers and got my business going, the problem that I have with Standard Bank, that a lot of these customers which I supply to has been making payments back to my Dads previous business account and I have been losing money and I cannot pay my supplier. I have tried to force the customers to get the money back from Standard Bank, which the response from the bank is there is not sufficient funds, which I understand because as far as I am aware of, he had an overdraft facility with Standard Bank, I feel Standard Bank cannot hold me liable for my Dads accounts although I have a similar company name cannot take over his debt with Standard Bank, my business has lost up to R+-R 75000.00 because of all of this, and I don't now how this matter can be resolved

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Replies (2)
Standard Bank
Standard Bank's reply11 Jul 2019, 15:59
Official
Dear LR

Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
 ***
LH
LR H's update12 Aug 2019, 10:55
Reviewer Update
I did get a response from Standard Bank, and the conclusion is that I must get the money back from my Dad, which is a I feel is very unreasonable, and I feel that I am going to take up this matter with the ombudsman, for again I am saying my business is totally my business and my Dad has nothing to do with this business and he has left me, with all of these problems that I have to sort out and I feel that the support I am supposed to get from Standard Bank is get the money back from your Dad, he has no money, but seems to very glad that monies has come of his account. Just to emphasize my business is a totally different entity, it is my business and I feel that Standard Bank is taking my business monies and paying off somebody else debt, the only reason why I feel Standard Bank is doing this, is that they at least get some of the monies back, that my Dad owe's them, which is not my fault.