BM
Bongane M
1 reviews | Active since Jul 2012
18 Mar 2025, 03:02
Standard Bank not returning withheld ATM withdrawal for over 3 month
I have made a withdrawal of R2300 on Nedbank ATM using my Standard card outside at Menlyn Maine on the 17th of December 2024. The ATM swallowed my card and to date the R2300 has yet been refunded. I only got this message "Your card has been retained".
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Standard Bank's replyOfficial
18 Mar 2025, 07:14Good day Bongane,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Mar 2025, 07:14
Official
Good day Bongane,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***