Standard Bank not returning my money

I have been a Standard Bank client ever since I was a teenager but I have never been met with such a bank that does not care about its clients like it.

In January, my account was hacked like many others and I immediately reported the matter to the bank. They promised to come back to me but that never happened and my money was never returned into my account.

I am so disgusted that I am planning to move my money to more progressive and innovative banks available to me. Afterall, they always follow in the footsteps of other banks. They never come up with innovative strategies that entice their clientele. I was just stuck with them for fear of losing information on my account but I feel compelled.

Thank you for creating a platform where we can make potential clients aware of the flaws of our service providers before they fall into a trap.