Standard Bank ***** not response to our complain.

We are Standard Bank Clients through different entities since 1975. In ± 2019 we discovered a monthly credit card cost on our personal Standard Bank account. After many visits to Standard Bank in George and submitting an affidavit in December 2020, we are still waiting for answers while they are deducting money from our account every month. We want to know, who signed for the credit card, where was it delivered and when. It was according to the bank reported to their ***** department. During every visit to the bank, it was confirmed that there were no credit card linked to our portfolio.