lO
lucas O
1 reviews | Active since Sept 2012
19 Nov 2021, 10:20
Standard Bank not responding
I have Emailed Standard Bank three times with a query about an outstanding card account that shows up on my Sanlam credit profile. It is not my account. I have had no response other than a request for my ID number.
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Standard Bank's replyOfficial
19 Nov 2021, 11:46Dear Lucas O
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Nov 2021, 11:46
Official
Dear Lucas O
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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