JM
Jonathan M

1 reviews | Active since Aug 2011

02 Apr 2018, 18:44

Standard Bank not processing payments

Standard Bank is not processing payments I made online more than 3 days ago. These payments include prepaid electricity, and other essential services. Standard Bank to Standard Bank payments have also not gone through. This is very disappointing and I'm moving to a better bank. I've had enough.

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Replies (2)
Standard Bank
Standard Bank's reply03 Apr 2018, 05:14
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Apr 2018, 15:28
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 10 April 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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