1 reviews | Active since May 2016

10 Jan 2017, 13:03

Standard Bank not moving forward

<p>I have had a bond with Standard bank for 12 years and never missed a payment. I consider myself a good customer. I have an access bond and apparently because I have not accessed it for over 6 months they just closed it without telling me. I have tried several banks to reopen and no one knows how to assist me.</p> <p>Woodmead branch has to be one of the worst they really are not trained and dont know what they are doing they mis informed me on everything. Left there without a transaction account. Mall of Africa tried to be helpful but could not assist me. Does Standard bank not have educated trained banking managers???</p> <p>Can someone assist me out there???????</p>

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Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2017, 15:41
Official

Good day Norah Keye

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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