Standard bank not making it easier for the small man

I have a small business and tried using the salary payment option in my business account without success. I went to the springs mall branch to sort the issue. After that consultation I was assured the problem was solved. Today when trying to use the salary payment transaction it gives a security problem message and a number to call. I then call the *** number. What a waste of my airtime and time because the options provided have nothing to do with the non responsive app. I then spend 20 minutes on the *** number being passed around from consultant to consultant until I was put on hold for 10 minutes I then hung up. I Standard Bank no longer values the money from a small business they must just tell us and not promise to make our lives easier but instead add to the frustrations.