JB
Janos B

1 reviews | Active since Mar 2009

08 Jan 2021, 05:57

Standard bank not helping

The bank took off a double payment via debit order. I emailed them and phoned. Standard bank made the mistake but make it difficult to fix THERE mistake. Emailed twice and with the phone call waited 10minutes "please hold" only to be dropped.. please I need my money back.

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Replies (1)
Standard Bank
Standard Bank's reply08 Jan 2021, 10:08
Official
Hello Janos

Thank you for posting your comments. 
Your matter has been escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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