BA
Brett A

1 reviews | Active since Mar 2021

06 Apr 2021, 11:48

Standard Bank not getting back to the client

Clearly Standard Bank does not take it's "Let us call you" function seriously. I have tried to this feature on many occasions in the last 6 months and probably only receive a reply every 5th time on average.

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Replies (1)
Standard Bank
Standard Bank's reply06 Apr 2021, 14:55
Official
Good day Brett Adams

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards Complaint Resolution Centre******