CK
Charlene K

1 reviews | Active since Feb 2015

16 Feb 2015, 18:39

Standard Bank Not existing Account Holder

I am not a Standard Bank account holder. My Cellphone number is on they systems for a customer that has a Standard Bank Loan account that is overdue. Every day I get a general call 7:10 to reminds me I need to pay my account that is not me. <br> If i don't answer they they leave a Voice message. <br> I get messages also I have the costumers Name and Surname and the last 4 digest of the account I when to Standard Bank today in Cape Town Tableview Bayside Mall Consultants Name is Jo-ann Ingrid we phone the costumer services in Joburg they can't help me. So Now i am stuck with 10 calls a day and messages this is not acceptable.<br> <br> <br> I need my personnel cellphone number of Standard Bank System so I don't get general messages everyday and calls.

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Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2015, 13:47
Official
Hello Charlene2288,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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