RM
Rebecca M

1 reviews | Active since Jan 2016

16 May 2016, 10:54

Standard Bank not closing account

<p>I have been trying to get my Standard Bank Account closed for the past few months now and it still has not been completed. I spoke to a counsultant over the phone as well as went into the Umhlanga Branch. As this account sits open with no money going into it- as I have switched over to FNB- , I am accumulating more and more debt in bank charges bouncing back. This is also giving me a negative credit rating. I want this to be sorted out, and for the account to be closed, as it should have been months ago. </p>

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Replies (2)
Standard Bank
Standard Bank's reply16 May 2016, 13:08
Official
Dear Rebecca Thank you for your posting and allowing us an opportunity to investigate your complaint. This matter will be assigned to a resolution specialist who will contact you to resolve your complaint. Kind regards Complaint Resolution Centre *** *** (fax) ***
Standard Bank
Standard Bank's reply17 May 2016, 06:20
Official
Thank you once again for your posting. I refer to my email correspondence to you and can confirm that the matter has been addressed. Kind regards Clint Petersen Complaint Resolution Centre ***