SC
Shireen C
1 reviews | Active since Feb 2023
07 Feb 2023, 07:10
Standard Bank not assisting us.
Good Day My husband bought a Hyandai Tuscan with Standard Bank and with Covid he had to give it back because he was on short time. Because of that they gave him a balance of over 100 000 which he was paying 2000 a month for over a year now. According to them they not receiving payment even after we sent proof of payment. We went to the bank and sat with a consultant for 3 hours and she still couldn't help us.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
07 Feb 2023, 07:22Dear Shireen Cornelius
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Feb 2023, 07:22
Official
Dear Shireen Cornelius
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
SC
Shireen C's updateReviewer Update
07 Feb 2023, 07:51Please do as they are now adding interest to he's account.
SC
Shireen C's update07 Feb 2023, 07:51
Reviewer Update
Please do as they are now adding interest to he's account.
Standard Bank's replyOfficial
07 Feb 2023, 07:56Hello Shireen
May you kindly forward the Proof of payment to *** in order for our team to request urgent feedback on this matter.
We look forward to your response.
Kind regards, Standard Bank Hello Peter Team ***
May you kindly forward the Proof of payment to *** in order for our team to request urgent feedback on this matter.
We look forward to your response.
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Feb 2023, 07:56
Official
Hello Shireen
May you kindly forward the Proof of payment to *** in order for our team to request urgent feedback on this matter.
We look forward to your response.
Kind regards, Standard Bank Hello Peter Team ***
May you kindly forward the Proof of payment to *** in order for our team to request urgent feedback on this matter.
We look forward to your response.
Kind regards, Standard Bank Hello Peter Team ***
SC
Shireen C's updateReviewer Update
07 Feb 2023, 08:34Hi
I will do that during the course of the day, also my discount for settlement has been forfeited because of this.
I will do that during the course of the day, also my discount for settlement has been forfeited because of this.
SC
Shireen C's update07 Feb 2023, 08:34
Reviewer Update
Hi
I will do that during the course of the day, also my discount for settlement has been forfeited because of this.
I will do that during the course of the day, also my discount for settlement has been forfeited because of this.
Standard Bank's replyOfficial
07 Feb 2023, 08:37Hello Shireen
Thank you for getting back to us, we will await your email.
Kind regards, Standard Bank Hello Peter Team ***
Thank you for getting back to us, we will await your email.
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Feb 2023, 08:37
Official
Hello Shireen
Thank you for getting back to us, we will await your email.
Kind regards, Standard Bank Hello Peter Team ***
Thank you for getting back to us, we will await your email.
Kind regards, Standard Bank Hello Peter Team ***
SC
Shireen C's updateReviewer Update
07 Feb 2023, 09:18Hi
I cannot see the email address, it's showing as *****.
Thanks
I cannot see the email address, it's showing as *****.
Thanks
SC
Shireen C's update07 Feb 2023, 09:18
Reviewer Update
Hi
I cannot see the email address, it's showing as *****.
Thanks
I cannot see the email address, it's showing as *****.
Thanks
Standard Bank's replyOfficial
07 Feb 2023, 10:05Hi Shireen
Thank you for alerting the team. Please review your emails and respond.
Kind regards, Standard Bank Hello Peter Team ***
Thank you for alerting the team. Please review your emails and respond.
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Feb 2023, 10:05
Official
Hi Shireen
Thank you for alerting the team. Please review your emails and respond.
Kind regards, Standard Bank Hello Peter Team ***
Thank you for alerting the team. Please review your emails and respond.
Kind regards, Standard Bank Hello Peter Team ***