Standard Bank not adhering to their own T&C's

I wrote a review on Standard Bank on the 10.11.2021. The trainee consultant came back to me to tell me that the ***** Manager by the name of Deedee came back to her to tell her that Standard Bank has the right to investigate people's accounts. That was in the T&C's but also in the T&C's it stated that they should let me know which they didn't and deleted my bank cards from the system and they feel they don't need to compensate for the trauma that they put me through. They quick to tell you about the T&C's but they don't read their own T&C's. I have now decided to take this to the newspapers because I feel I have the right to voice and expose them for their stupidity. Next time you want to throw the T&C's in my face make sure that you did what was said in the T&C's . No one called me to say my account has been blocked. So ladies you in for the time of your life.