STANDARD BANK NOT ADHERING TO POPI Act!!!!!!!!!!!

BEWARE!!!!!!! Standard Bank not adhering to POPI Act

Standard Bank is giving out private information to companies without their Customers' consent. On 21 July 2020 at 16:39 I received a text message from Home Choice (another ********** company) which read, "Ms MABASO Home Choice confirms, your delivery address change on 21/07/2020. To prevent ***** please call us on ***".

At 16:40 I got another text message reading, "Your Home Choice banking details have been updated as per your request. Please contact us on *** with any query. Ref: ***XX.

Again at 16:50 I got another one reading, "Your Repeat Debit Order payment has been scheduled for 31/07/2020 Ref ***XX, for queries please contact us on ***.

Last one came in from STANDARD BANK at 16:55, "Standard Bank has sent your bank statement to HomeChoice as per request, IDX Ref No ***5. If you did not give consent, call us on ***.

I HAVE NEVER ORDERED ANYTHING FROM HOMECHOICE, I WAS SITTING AND WORKING FROM HOME. I WOULD LIKE TO KNOW, WHO GAVE STANDARD BANK AUTHORITY TO GIVE OUT PRIVATE CUSTOMER INFORMATION WITHOUT MY CONSENT. I EVEN SIGNED ON ACCOUNT OPENING WITH STANDARD BANK THAT THEY AT NO POINT, CAN GIVE OUT MY INFORMATION TO OTHER COMPANIES WITHOUT MY CONSENT. I EVEN SPECIFIED THAT, I DON'T EVEN WANT STANDARD BANK TO CONTACT ME REGARDING ANY OF THEIR PRODUCT OFFERINGS!!!!!

I THEN CALLED STANDARD BANK ON ***AND SPOKE TO A STAFF MEMEBER THAT IDENTIFIED HERSELF AS THANDEKA TOKWE WHO WAS OF NO ASSISTANCE TO ME. I ASKED HER TO IDENTIFY HERSELF FULLY AND PROVIDE ME WITH HER EMPLOYEE NUMBER AND SHE FLATLY REFUSED. I ASKED HER WHY, SHE SAID SHE CAN'T, WHEN I ASKED FOR THE REASONS BEHIND THAT, AS IN, IS THAT PER STANDARD BANK'S POLICY OR WHAT, SHE SAID IT'S HER OWN.

I HAD ALREADY GIVEN HER MY I.D NUMBER AND IN THE MIDDLE OF THE CONVERSATION SHE WAS LAUGHING, I ASKED HER WHY WAS SHE LAUGHING AS THIS IS A SERIOUS ISSUE NOT A JOKE, SHE HUNG UP ON ME.

I DEMAND THAT STANDARD BANK TELLS ME WHO GAVE THEM AUTHORITY TO GIVE OUT MY CONFIDENTIAL INFORMATION TO ******** (HOMECHOICE) WITHOUT MY CONSENT. NOT ONLY DO I DEMAND THAT, I ALSO DEMAND AN APOLOGY, A CANCELLATION OF THAT ********** DEBIT ORDER, THEY MUST SEE TO IT THAT NOTHING OF THAT SORT IS UNDER MY NAME, FAILING WHICH I WILL BE CLOSING MY ACCOUNT!!!!!!!

I AM SO DISAPPOINTED TO SAY THE LEAST.

I'D LIKE TO WARN ANYBODY THAT IS THINKING OF OPENING THEIR ACCOUNT WITH STANDARD BANK TO THINK TWICE!!!!!!

I REGRET LEAVING MY PREVIOUS BANK FOR THIS NONSENSE!!!!!!!!