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geoff G

1 reviews | Active since Oct 2016

03 May 2018, 11:21

Standard Bank. None checking of Cell Numbers before sending advertising mail.

I get SMS messages from Standard Bank for another person.

Before Standard back send out SMS messages could they not check that the number is indeed belonging to the NAMED person in the message.

I have had this number since 1994, so no one else has ever had it.

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Replies (1)
Standard Bank
Standard Bank's reply03 May 2018, 11:27
Official

Dear Geoff Bell

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Regards,

Complaint Resolution Centre

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